Terms & Conditions

These Terms govern your relationship with the operator of the online gambling services provided via the website https://jeetcity-aussie.com in connection with the brand Jeet City (the "Services"). By creating an account, accessing, or using the Services, you agree to be bound by these Terms. These Terms are effective as of 1 January 2026 and supersede all prior versions.

Definitions

For the purposes of these Terms, the following definitions apply:

• Operator: Dama N.V., a private limited liability company registered under the laws of Curaçao with registration number 152125 and registered address at Scharlooweg 39, Willemstad, Curaçao, which operates the online gambling Services offered via https://jeetcity-aussie.com. Certain payment processing services may be provided by its subsidiary Friolion Limited, established in Cyprus.
• Website: The website located at https://jeetcity-aussie.com and any subdomains, mobile versions, applications, and related services used to access the Jeet City brand.
• User or Player: Any natural person who accesses the Website and/or registers an account to use the Services.
• Account: A personal, non-transferable account created by a User on the Website to access and use the Services.
• Services: All gambling and related services made available by the Operator on the Website, including but not limited to casino games, slots, live casino, table games, promotional programs, and ancillary services such as payment processing and customer support.
• Bet or Wager: Any amount of real money or bonus funds staked by a Player on a game or event offered on the Website, including any automatic, repeated, or system-generated bets initiated by the Player's actions.
• Bonus: Any form of promotional value, including but not limited to bonus money, free spins, cashback, loyalty rewards, tournament prizes, and vouchers, credited to a Player's Account in accordance with specific promotional terms.
• Bonus Funds: The non-cashable or conditionally cashable value credited to a Player's Account under a Bonus offer, separate from the Player's real-money balance.
• Wagering Requirements or Wager: The minimum amount of bets that must be placed using Bonus Funds and/or deposited funds before related Bonus Funds or associated winnings can be withdrawn.
• Real-Money Balance: The portion of funds in a Player's Account consisting of deposits and winnings not subject to wagering requirements or any other restrictions.
• Restricted Jurisdictions: Countries or territories where accessing or using the Website or Services is prohibited or restricted by the Operator or by applicable law, including, to the extent applicable, jurisdictions where the Australian Communications and Media Authority (ACMA) has ordered blocking of specific gambling websites.
• KYC (Know Your Customer): Identity verification procedures carried out by the Operator, which may include collection and review of identification documents, proof of address, payment method verification, and other information as required for legal, regulatory, and anti-fraud purposes.
• ACMA: The Australian Communications and Media Authority, the regulator responsible for enforcement actions such as ordering Australian internet service providers to block access to certain offshore gambling websites.
• Terms: These Terms and Conditions, as amended from time to time, together with any additional rules, game rules, bonus terms, and policies (including the Privacy Policy) that are incorporated by reference.

Account Registration

Eligibility and Age Requirements

• Legal age: You may create an Account and use the Services only if you are at least 18 years of age and of legal gambling age in your place of residence. You must not use the Services if gambling is illegal where you reside.
• Australian players: The Services are operated offshore under a Curaçao licence. Australian law may restrict or prohibit access to certain gambling services and may permit ACMA to direct Australian ISPs to block access to particular websites. It is your sole responsibility to ensure that your access to and use of the Website from Australia complies with local laws.
• Personal use only: Accounts are for individual, personal, and non-commercial use. Corporate entities and persons acting on behalf of others are not permitted to register.

Account Creation Process

1. Registration form: To open an Account, you must complete the registration form on the Website, providing accurate and complete information including, at a minimum, your full name, date of birth, country of residence, email address, and a chosen password.
2. Email verification: After submitting the registration form, you may be required to verify your email address by following the instructions sent to the email you provided. The Operator may suspend or refuse access to unverified Accounts.
3. KYC/verification: The Operator may, at any time, request KYC documents such as:
   • Government-issued photo ID (passport, national ID card, or driver's licence);
   • Proof of address (utility bill, bank statement, or similar document issued within the last 3 months);
   • Proof of ownership of payment methods used for deposits or withdrawals; and
   • Any additional documentation necessary to verify your identity, residence, source of funds, or to satisfy anti-fraud, AML, and responsible gambling obligations.
4. Account approval: The Operator reserves the right, in its sole discretion, to refuse to open an Account, to close an existing Account, or to restrict access to the Services without providing a reason, subject to applicable law and these Terms.

User Obligations

• Accuracy of data: You must ensure that all information provided during registration and throughout your use of the Services is true, complete, and up to date. You must promptly notify the Operator of any changes to your details.
• Single account: You may not create or maintain more than one Account on the Website. If multiple Accounts are discovered, the Operator may close or merge such Accounts, void bonuses and winnings, and retain funds in accordance with these Terms and applicable law.
• Password and security: You are responsible for:
  • Keeping your login credentials confidential and secure;
  • Not sharing your Account details with any third party;
  • Immediately notifying the Operator if you suspect any unauthorised access or security breach.
  The Operator is not liable for losses arising from unauthorised access due to your failure to safeguard your credentials.
• Prohibited activities: You may not:
  • Use the Services on behalf of or for the benefit of another person;
  • Use false or stolen identities, or provide falsified or altered documentation;
  • Engage in fraud, collusion, money laundering, or any unlawful activity;
  • Use bots, automated tools, or software to gain an unfair advantage.

Betting & Gameplay Rules

General Betting Rules

• Game rules: Each game available on the Website is governed by its individual rules as displayed within the game client and/or in the help section. By placing a Bet, you agree to the relevant game rules, including any return-to-player (RTP) percentages, bet limits, and specific winning conditions.
• Placing bets:
  • A Bet is placed when it is accepted by the Operator's servers and reflected in the game or your Account history.
  • Bets can only be placed using available Real-Money Balance or, where applicable, Bonus Funds in accordance with bonus terms.
  • Minimum and maximum Bet amounts are determined by each game provider and may vary between games and tables.
• Bet confirmation: Once a Bet has been placed and accepted by the system, it is considered final and cannot be cancelled or modified by the Player, except where explicitly provided by the game or by the Operator under these Terms.
• Currency: Bets and payouts are processed in the account currency displayed in your Account. Currency conversions, if any, are processed at rates determined by the Operator or your payment provider and may be subject to fees.

Game Results and Errors

• Finality of results: Game outcomes are determined by random number generators (RNGs) or by live dealer procedures. The result recorded on the Operator's servers is final and conclusive for determining winnings and losses.
• Obvious errors / malfunctions: In the event of:
  • Obvious error in odds, payouts, or game configuration;
  • Software or hardware malfunction (including RNG malfunction); or
  • Incorrect crediting of winnings or Bonuses,
  the Operator may:
  • Void affected Bets;
  • Reverse incorrectly credited funds or Bonuses; and/or
  • Restore the Account balance to the state before the error occurred.
  Where possible, the Operator will provide an explanation of the correction.
• Disconnections: If your connection is interrupted during gameplay:
  • For most RNG games, the result is determined on the server and will be available when you reconnect and open the game history;
  • For live casino games, your Bet may stand and the result will be applied as if you were present;
  • The Operator is not responsible for losses caused solely by your loss of internet connection, hardware failure, or other technical issues on your side.

Conduct in Live Casino and Chats

• Respectful behaviour: When using live casino tables, chat functions, or any interactive feature, you must behave respectfully towards dealers, support staff, and other players. The following are strictly prohibited:
  • Insults, threats, harassment, or discriminatory remarks;
  • Posting or sharing obscene, offensive, or illegal content;
  • Advertising or promoting other websites, services, or products.
• Anti-fraud and collusion: You must not:
  • Collude with other players or third parties to gain an unfair advantage;
  • Exploit software bugs, loopholes, or obvious errors for profit;
  • Use any system, including but not limited to arbitrage, chip dumping, or coordinated betting, to manipulate results.
  The Operator may investigate suspicious patterns and take measures including Bet voidance, Account suspension, and reporting to relevant authorities.
• Moderation and sanctions: The Operator may, at its sole discretion, monitor chat content and interactions and may mute, restrict, or block access to chat or live casino features or close Accounts for violations of these rules.

Bonus Terms

General Bonus Conditions

• Promotional offers: From time to time, the Operator may offer Bonuses for Jeet City Players on https://jeetcity-aussie.com, including welcome offers, reload bonuses, free spins, cashback, tournaments, and loyalty rewards. Each promotion is subject to:
  • These general Bonus Terms; and
  • Specific terms presented on the promotion page, email, banner, or other communication.
• Eligibility: Bonuses are typically limited to:
  • One per person, household, IP address, device, email, payment method, or shared environment;
  • Players who meet any stated minimum deposit or other activation criteria.
  The Operator may request KYC verification before granting or allowing withdrawal of Bonus-related winnings.
• Bonus activation: To activate a Bonus, you may be required to:
  • Enter a bonus code during deposit;
  • Select the promotion in the cashier or promotions section; or
  • Accept the offer via email or on-site notification.
  If you fail to follow the activation instructions, the Bonus may not be credited.

Wagering Requirements and Timeframes

• Standard wagering: Unless stated otherwise in the specific promotional terms:
  • Deposit bonuses and associated winnings are subject to wagering requirements (for example, 40x the Bonus amount) before they can be withdrawn;
  • Free spin winnings are typically credited as Bonus Funds and must be wagered a specified number of times.
• Contribution of games: Different games may contribute differently towards wagering requirements. For example:
  • Most video slots: 100% of Bet amount;
  • Table games, live casino, and certain other games: 0% or reduced contribution;
  • Some games may be entirely excluded from Bonus play.
  Specific details are provided in the Bonus terms and/or the general bonus policy page.
• Time limits: Bonuses, including free spins, typically have a validity or wagering period (for example, 7 - 30 days from activation). If wagering requirements are not met within the stated timeframe, Bonus Funds and related winnings may be forfeited.

Prohibited Practices with Bonuses

• Bonus abuse: The following, among others, may be treated as Bonus abuse:
  • Opening multiple Accounts to claim the same promotion more than once;
  • Using low-risk betting strategies to meet wagering requirements (e.g., minimal variance betting patterns, equal covering of outcomes);
  • Placing disproportionately high Bets in relation to deposit or Bonus size (for example, exceeding maximum Bet limits stated in Bonus terms);
  • Delaying game rounds or bonus features to a later time when no wagering requirement applies (bonus hoarding).
• Game restrictions: Some games may be restricted from Bonus play. If you place Bets on restricted games while a Bonus is active, the Operator may:
  • Void such Bets;
  • Confiscate Bonus Funds and associated winnings; and/or
  • Close or restrict your Account.

Combination of Promotions

• Non-cumulative nature: Unless expressly stated, Bonuses and promotions cannot be combined. Only one active deposit-related Bonus may be in play at any time per Account.
• Order of use: In general, Real-Money Balance is used before Bonus Funds when placing Bets, unless specified otherwise in the promotion or game rules.
• Bonus cancellation: You may request cancellation of an active Bonus via the Website or customer support. Cancelling a Bonus generally results in forfeiture of all Bonus Funds and Bonus-related winnings that have not yet been converted to Real-Money Balance.

Payments & Withdrawals

Deposits

• Payment methods: The Operator may make available various deposit options such as:
  • Credit and debit cards;
  • E-wallets and alternative payment systems;
  • Bank transfers;
  • Certain cryptocurrencies, where permitted by the Operator and applicable law.
  The availability of methods may differ by country and over time.
• Processing of payments: Payments may be processed by Dama N.V. or by its subsidiary Friolion Limited or other authorised payment providers. By depositing, you authorise the Operator and its processors to handle transactions on your behalf.
• Deposit limits and fees: The Operator may impose minimum and maximum deposit limits per transaction, day, or other period. Third-party providers may charge fees or apply currency conversion costs. Any fees charged by the Operator, if applicable, will be disclosed at the cashier.
• Source of funds: You must only use payment instruments that are legally yours and issued in your name. The Operator may request proof of ownership and may decline deposits or freeze funds pending verification.

Withdrawals

• General conditions: Withdrawals are subject to:
  • Successful completion of KYC checks;
  • Verification of payment methods used for deposits;
  • Fulfilment of wagering requirements and other Bonus conditions;
  • Compliance with anti-money laundering and counter-terrorist financing obligations.
• Methods and limits:
  • Withdrawals should, where possible, be processed via the same method used for deposit (the "closed-loop" principle). If not feasible, the Operator will offer alternative methods.
  • Minimum and maximum withdrawal limits per transaction or period may apply and will be indicated in the cashier or support materials.
• Processing time: The Operator aims to review and process withdrawal requests within a reasonable time frame after they are submitted, subject to necessary security and compliance checks. Actual receipt times depend on the payment provider and may vary.
• Pending and review: The Operator may place withdrawals in a pending state while:
  • Verifying identity, address, or payment methods;
  • Reviewing gameplay and transaction history for fraud, collusion, or Bonus abuse;
  • Complying with legal or regulatory requests.
  You may be requested to supply additional documents or information during this process.

Refunds, Chargebacks, and Adjustments

• No credit facility: The Operator does not provide credit. Bets may only be placed using cleared funds or available Bonus Funds credited to your Account.
• Refund of Bets and Bonuses: In limited circumstances, such as technical errors, game malfunctions, or cancellations of Bets under these Terms, the Operator may:
  • Refund the original Bet to your Account;
  • Restore any affected Bonus Funds; or
  • Adjust your balance to rectify incorrect credits or debits.
  Decisions on refunds are at the Operator's discretion and are made in line with fairness and legal obligations.
• Chargebacks: If you initiate a chargeback or payment dispute:
  • The Operator may suspend or close your Account and void related Bets and winnings;
  • Outstanding balances may be set off against amounts subject to chargeback or retrieval;
  • The Operator may pursue recovery of funds and costs incurred due to the chargeback.

Limitation of Liability

Operator's Obligations

• Fairness and integrity: The Operator endeavours to ensure that:
  • Games use certified random number generators or approved procedures;
  • Game rules and paytables are transparent and accessible;
  • Results are recorded accurately and securely.
• Service availability: The Operator uses reasonable efforts to keep the Website and Services available at all times but does not guarantee uninterrupted operation, error-free performance, or specific response times.

Exclusions of Liability

• Technical issues: To the maximum extent permitted by law, the Operator is not liable for:
  • Any loss or damage arising from failures of telecommunications, internet connectivity, hardware, or software on your side;
  • Interruptions, delays, or data loss resulting from system maintenance, updates, or force majeure events;
  • Errors or malfunctions in third-party systems (including payment providers, game providers, or ISPs), including any access restrictions imposed by ACMA or other authorities.
• Indirect damages: The Operator is not responsible for any indirect, consequential, incidental, punitive, or special damages, including loss of profits, loss of data, or loss of opportunity, arising from or in connection with your use of the Services.
• Self-responsibility: You use the Services at your own risk. You are solely responsible for:
  • Ensuring your gambling activity is lawful in your jurisdiction;
  • Understanding the rules and risks associated with each game;
  • Any taxes or fees that may apply to your winnings.

Liability Cap

• Maximum compensation: Without prejudice to any mandatory statutory rights you may have, the total aggregate liability of the Operator to you for any claim arising out of or in connection with the Services, whether in contract, tort, or otherwise, shall not exceed:
  • The amount of the Bet or Wager from which the liability arises; or
  • Where the claim does not relate to a specific Bet, the amount actually deposited by you into your Account during the six (6) months preceding the event giving rise to the claim, up to a reasonable maximum as permitted by law.

Intellectual Property Rights

• Ownership: All intellectual property rights in and to the Website and the Services, including but not limited to software, source code, databases, graphics, logos, trademarks, trade names, text, audio, video, and other content, are owned by the Operator, its affiliates, or its licensors and are protected by copyright, trademark, and other intellectual property laws.
• Licensed content: Game titles, logos, and related materials provided by third-party game providers remain the property of those providers and are used under licence.
• Limited licence to you: Subject to these Terms, the Operator grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Website and the Services for personal, non-commercial entertainment purposes only.
• Prohibited uses: You must not, without prior written consent from the Operator:
  • Copy, reproduce, modify, adapt, translate, reverse engineer, decompile, disassemble, or create derivative works based on any part of the Website or software;
  • Distribute, transmit, publish, sell, rent, lease, or otherwise exploit the Website or its content for commercial purposes;
  • Remove or alter any copyright, trademark, or other proprietary notices.

Privacy & Data Protection

• Privacy Policy: The collection, use, storage, and disclosure of your personal data in connection with the Jeet City brand and https://jeetcity-aussie.com are governed by the Operator's Privacy Policy, which forms an integral part of these Terms.
• Data processing: By using the Services, you acknowledge that your data will be processed in accordance with the Privacy Policy for purposes including:
  • Account creation and management;
  • Provision of the Services and customer support;
  • Compliance with legal and regulatory obligations (including AML/KYC);
  • Fraud prevention, security, and responsible gambling measures;
  • Marketing communications where permitted by law and your preferences.
• International transfers: As the Operator is established in Curaçao and may use service providers in other countries (such as Cyprus), your personal data may be transferred and processed outside your country of residence, subject to appropriate safeguards as described in the Privacy Policy.

Changes to Terms

• Right to amend: The Operator may modify or update these Terms, including any policies or rules referenced herein, at any time to reflect changes in legal requirements, regulatory guidance, business operations, or to improve clarity and user protection.
• Notification of changes: Material changes to the Terms will be communicated through one or more of the following:
  • Notice on the Website (e.g., banner, pop-up, or updated Terms page);
  • Notification via email to the address associated with your Account; or
  • Other reasonable means of communication.
• Effective date: Updated Terms will take effect from the date specified in the notice or on the Terms page. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms.
• Disagreement with changes: If you do not agree with any updated Terms:
  • You must stop using the Services and close your Account in accordance with the Termination & Suspension section; and
  • You may request withdrawal of any eligible Real-Money Balance subject to applicable verification and withdrawal procedures.

Termination & Suspension

Termination by You

• Account closure: You may close your Account at any time by:
  • Using the relevant Account settings on the Website, where available; or
  • Contacting customer support at [email protected] with a clear request to close your Account.
• Withdrawal of funds: Upon requesting closure, you may withdraw your eligible Real-Money Balance, subject to:
  • Completion of KYC checks;
  • Compliance with these Terms and applicable laws; and
  • Exclusion of any Bonus Funds or Bonus-related winnings that do not meet withdrawal conditions.

Suspension or Termination by the Operator

• Grounds for action: The Operator may suspend, restrict, or close your Account, and/or void Bets and confiscate funds, where it reasonably believes that:
  • You have breached these Terms or any game or Bonus rules;
  • You have provided false or misleading information or failed to provide required documentation;
  • You are involved in fraud, money laundering, collusion, or other illegal or improper activities;
  • You are underage or otherwise ineligible to use the Services;
  • Your gambling activity is associated with problem gambling indicators and intervention is necessary for your protection;
  • It is required to do so by law, a court order, a regulator (including ACMA) or other competent authority.
• Procedure and notice: Where reasonably possible and lawful, the Operator will:
  • Give you notice of the suspension or closure, stating the main reason; and
  • Indicate any steps you may take to clarify or remedy the situation (for example, submitting documents).
  In some cases, legal or security requirements may prevent the Operator from providing detailed reasons.
  • Funds on termination:
    • Legitimate Real-Money Balances, not subject to investigation, regulatory requirement, or legal restriction, may be returned to you upon closure, using an appropriate payment method;
    • Funds associated with suspected or confirmed unlawful activity, fraud, or serious breach of these Terms may be withheld, forfeited, or dealt with in accordance with applicable law and regulatory directions.

  Governing Law & Jurisdiction

  • Governing law: These Terms and your use of the Services are governed by the laws of Curaçao, without prejudice to any mandatory consumer protection laws that may apply in your country of residence.
  • Dispute resolution:
    • If you have any complaint or dispute regarding the Services, you should first contact customer support at [email protected], providing full details and any supporting evidence.
    • The Operator will investigate and aim to resolve your complaint within a reasonable time frame.
  • Courts and forums: Subject to any applicable mandatory provisions of law:
    • Any dispute, controversy, or claim arising out of or in connection with these Terms or the Services that cannot be resolved amicably shall be submitted to the competent courts of Curaçao; or
    • Where available and agreed by both parties, may be referred to an agreed alternative dispute resolution (ADR) mechanism.
  • Australian regulatory context: You acknowledge that, as an offshore provider, the Operator is not licensed under Australian state or territory gambling laws and that Australian authorities, including ACMA, may take action to block access to certain offshore gambling websites (see https://acma.gov.au/blocked-gambling-websites). Such actions do not create liability for the Operator but may affect your ability to access the Website.

  Contact Information

  • Customer support:
    • Email: [email protected] (primary contact for Jeet City Players on https://jeetcity-aussie.com);
    • Website: https://jeetcity-aussie.com (support and help sections available online).
  • General and legal enquiries:
    • Email: [email protected] for non-support and general legal correspondence concerning the Services.
  • Operator's registered address:
    • Dama N.V.
    • Address: Scharlooweg 39, Willemstad, Curaçao
    • Registration number: 152125
    • Online licence: 8048/JAZ2020-013, issued by Antillephone N.V. (status VALID, treated as active in 2026). Validation link: https://validator.antillephone.com/validate?domain=jeetcity.com
  • Payments processing subsidiary:
    • Friolion Limited, Cyprus (address not specified), acting as a payments processing agent for Dama N.V. for certain transactions.