Responsible Gaming

Responsible gaming means treating online casino play as a form of entertainment, not a way to earn income or solve financial difficulties. On jeetcity-aussie.com (the Jeet City site reviewed on Jeet City), the primary goal is to help you make conscious, informed choices about when, how and how much you play, so that gambling remains safe, affordable and enjoyable.

Jeet City is committed to supporting players who wish to stay in control, as well as those who feel their gambling may be getting out of hand. This page explains the risks, the tools available in your account, and the external, confidential support services you can contact for professional help in Australia and internationally.

Risk Awareness

Gambling carries financial and psychological risks. It is important to recognise early signs that your gambling may be becoming problematic. You should consider seeking support if you notice any of the following patterns:

• Increasing time and money spent: Frequently placing bets, playing longer than planned, or raising your stakes to chase losses.
• Preoccupation with gambling: Often thinking about Jeet City or other gambling sites even when you are not playing; planning how to get money to gamble.
• Financial difficulties: Using funds needed for rent, bills or essentials; borrowing from family, friends, lenders or using credit to gamble.
• Emotional impact: Feeling guilt, shame, anxiety or irritability related to gambling; gambling to escape problems, sadness or stress.
• Loss of control: Repeatedly trying and failing to cut down or stop; breaking personal limits you have set for time or money.
• Social and work problems: Hiding gambling from others, arguing about gambling, neglecting family or job obligations to gamble.

Self-Assessment Check

The following statements can help you evaluate your gambling behaviour. Ask yourself whether each statement is "Never", "Sometimes", "Often" or "Always" true for you:

• I spend more money on gambling than I can comfortably afford.
• I gamble longer than I originally intended when I log in to jeetcity-aussie.com.
• I have tried to cut down or stop gambling but found it difficult.
• I gamble to escape worries, stress or negative emotions.
• I have lied to family, friends or colleagues about how much I gamble or lose.
• I feel restless, irritable or upset when I cannot gamble.
• My gambling has caused financial, relationship or work/study problems.

If you answer "Often" or "Always" to several statements, you may be at risk of gambling harm. In that case, consider using the account tools described below and contacting professional support services listed in the "Support Resources" section.

Limits & Tools

Jeet City offers a range of tools on jeetcity-aussie.com designed to help you manage your gambling and stay within safe personal boundaries. These tools are available in the "Responsible Gaming" or "Account Limits" area of your player profile once you are logged in.

Deposit Limits (Daily, Weekly, Monthly)

1. Accessing the limits section:
   • Log in to your Jeet City account on jeetcity-aussie.com.
   • Click on your profile icon or username in the top navigation.
   • Select "Responsible Gaming" or "Limits" from the account menu.
2. Choosing the type of limit:
   • Select Deposit Limits.
   • Choose the relevant period: Daily, Weekly or Monthly.
3. Entering your limits:
   • In the amount field, type the maximum total you are prepared to deposit in AUD for the chosen period (for example: 50 AUD per day, 150 AUD per week, 400 AUD per month).
   • Confirm your choice by clicking "Save" or "Set Limit".
4. Effect of limits and changes:
   • Once set, you will not be able to deposit more than your limit during the relevant period.
   • Decreasing a limit will usually take effect immediately or as soon as technically possible.
   • Increasing a limit or removing it may only take effect after a cooling-off period (for example, 24 hours), during which you may be asked to reconfirm your decision. This delay is a protective measure.

Time Management and Session Controls

• Session timers:
  • Within the "Responsible Gaming" section, you may activate a session reminder.
  • Choose a time interval (for example, every 30, 60 or 120 minutes).
  • A notification will appear after the selected time, showing how long you have been playing and inviting you to take a break or log out.
• Reality checks:
  • Where available, enable reality check pop-ups that display your net wins/losses and time spent during the current session.
  • Use these prompts to reassess whether you should continue or stop for the day.

Time-Out (Short Breaks)

If you feel you need a short pause from gambling but are not ready for longer self-exclusion, you may use a Time-Out feature (where available):

1. Log in to jeetcity-aussie.com and open your profile.
2. Navigate to "Responsible Gaming" > "Time-Out" or a similar menu.
3. Select a period such as 24 hours, 48 hours or 72 hours.
4. Confirm your choice. A confirmation message will display the start and end time of your Time-Out.
5. During Time-Out, you should be unable to place real-money bets. In some cases you may also be logged out automatically and prevented from making further deposits.

Important: If Time-Out measures do not feel sufficient, consider using the longer self-exclusion options described below or contacting a professional support service in Australia.

Self-Exclusion

Self-exclusion is a stronger protective measure intended for players who feel they are at serious risk of gambling harm. It allows you to temporarily or permanently block access to your Jeet City account on jeetcity-aussie.com.

How to Initiate Self-Exclusion

1. Access the self-exclusion settings:
   • Log in to your account on jeetcity-aussie.com.
   • Go to your profile or account menu and select "Responsible Gaming".
   • Click on "Self-Exclusion" or "Exclude Account".
2. Choose the exclusion period:
   • Available options generally start from 6 months and may include 1 year, 2 years, 5 years or lifetime (permanent).
   • Carefully consider your choice; longer periods provide greater protection, and lifetime exclusions may not be reversible.
3. Confirm your decision:
   • Read the on-screen information about the consequences of self-exclusion, including loss of access during the selected period.
   • Tick any confirmation boxes and click "Confirm Self-Exclusion".
   • You may be asked to confirm again via email sent from [email protected].
4. Assisted self-exclusion:
   • If you cannot access your account or need help, you may contact customer support at [email protected] and request self-exclusion.
   • For security reasons, Jeet City may need to verify your identity before applying self-exclusion to your account.

Consequences of Self-Exclusion

• Account access: During self-exclusion, you will not be able to:
  • Log in to your Jeet City account on jeetcity-aussie.com.
  • Place bets, participate in games or receive bonuses and promotional offers.
  • Change your exclusion period to a shorter one or cancel the exclusion early.
• Deposits and withdrawals:
  • No new deposits will be accepted while the self-exclusion is active.
  • In some cases, you may be able to request withdrawal of any remaining balance subject to standard identity and security checks. The ability to withdraw may depend on applicable policies, AML obligations and bonus terms.
  • Any pending withdrawals at the time of exclusion will be processed in line with normal procedures, unless regulatory or security concerns require otherwise.
• Communication and marketing:
  • Jeet City will take reasonable steps to stop sending you marketing messages for the duration of your exclusion.
  • You may still receive essential service or legal notices (for example, about account balances, regulatory updates or security issues).
• End of exclusion period:
  • For fixed-term exclusions, your account may remain blocked until you actively request reinstatement and pass any required checks. Reopening is never automatic where this would conflict with responsible gaming policies.
  • For lifetime exclusions, access will not be restored unless exceptional procedures exist and all regulatory and responsible gaming conditions for review are strictly met.

Note for Australian users: Self-exclusion on jeetcity-aussie.com applies only to your Jeet City account and does not automatically block you from other gambling websites. Consider using dedicated blocking tools and any local multi-venue self-exclusion schemes available in your Australian state or territory.

Support Resources

Professional, independent help is available if you or someone close to you is experiencing gambling-related harm. The resources listed below are external to jeetcity-aussie.com and are provided for information only. Jeet City and Jeet City are not affiliated with these organisations and are not responsible for their services or content.

Local Support in Australia

• National Gambling Helpline (Gambling Help Online)
  • Phone: 1800 858 858 (free call within Australia)
  • Website: gamblinghelponline.org.au
  • Hours: 24 hours a day, 7 days a week
  • Services: Telephone counselling, online chat, email support, self-help tools and information.
  • Languages: English; access to interpreter services may be available on request.
• State and Territory Gambling Help Services
  • Each Australian state and territory funds free, confidential counselling for people affected by gambling.
  • For example, services are available in New South Wales, Victoria, Queensland, South Australia, Western Australia, Tasmania, the Australian Capital Territory and the Northern Territory.
  • Details are available via the National Gambling Helpline (1800 858 858) or through your local health department website.
• Crisis Support (not gambling-specific but important for mental health emergencies)
  • Lifeline Australia: 13 11 14 - 24/7 crisis support and suicide prevention.
  • Beyond Blue: 1300 22 4636 - mental health support, online chat and resources.
  • If you are in immediate danger, call 000 for emergency services.

International Support Organisations

Self-Exclusion Schemes by Country (Illustrative)

• United Kingdom - GAMSTOP:
  • National, free self-exclusion scheme for online gambling operators licensed in Great Britain.
  • Website: gamstop.co.uk.
  • Note: Jeet City is licensed in Curaçao, not by the UK Gambling Commission; GAMSTOP coverage therefore does not normally extend to Jeet City accounts but may help UK-based users block other UK-licensed sites.
• Spain - RGIAJ (Registro General de Interdicciones de Acceso al Juego):
  • Spanish national registry allowing individuals to prohibit themselves from accessing licensed gambling activities.
  • Information available via the Spanish gambling regulator (Dirección General de Ordenación del Juego).
  • Does not apply directly to jeetcity-aussie.com but may be relevant to Spanish residents using local services.
• Other national schemes:
  • Various jurisdictions operate multi-operator self-exclusion registers or venue barring programmes.
  • If you reside outside Australia, check your local regulator's website for schemes that may apply to you.

Blocking and Filtering Software

In addition to account-based self-exclusion, you may use independent software or apps that restrict access to gambling websites or apps on your devices:

• Gamban
  • Website: gamban.com
  • Paid software that blocks access to a wide range of gambling websites and apps across devices.
• BetBlocker
  • Website: betblocker.org
  • Free blocking software that allows users to restrict access to gambling sites for chosen periods.
• Device-level controls:
  • Use parental control features, app store restrictions or network firewall settings to restrict access to gambling-related content.

Family and Friends Support Resources

• Gambling Help Online - For Loved Ones:
  • Website: gamblinghelponline.org.au (section for family and friends).
  • Provides information, forums and counselling specifically for people impacted by another person's gambling.
• Peer support communities:
  • Online forums and moderated groups (including those on Gambling Therapy and other platforms) where affected others can share experiences anonymously.

Confidentiality: Most of the services listed above are free and confidential. They can be accessed anonymously, and using them will not affect your legal position or your relationship with Jeet City.

Help for Family

Gambling problems often affect family members, partners and close friends. If you are concerned about someone who uses jeetcity-aussie.com or other gambling services, you are encouraged to seek support for yourself as well as for them.

How to Talk to Someone About Their Gambling

• Prepare yourself: Learn basic information about gambling addiction and its signs from reliable sources (for example, Gambling Help Online in Australia).
• Choose the right time and place: Speak in a private, calm setting where you will not be interrupted or overheard.
• Use non-judgemental language: Focus on how their behaviour affects you and them (for example, "I feel worried when..."), rather than accusing or blaming.
• Listen actively: Allow the person to express their feelings without interruption. Recognise that denial and defensiveness are common.
• Encourage, do not control: You can suggest professional help and self-exclusion tools but you cannot force someone to stop gambling. Emphasise your concern and willingness to support positive steps.

Support Resources for Families and Friends

• Gambling Help Online (Australia)
  • Website: gamblinghelponline.org.au
  • Provides resources, self-help modules and online forums specifically for people affected by someone else's gambling.
• Family support groups and forums:
  • Gambling-specific online communities hosted by organisations such as Gambling Therapy or local services, where family members can share experiences and coping strategies.
  • Some platforms offer moderated chat rooms and scheduled group sessions for affected others.
• General mental health support:
  • Lifeline (13 11 14) and Beyond Blue (1300 22 4636) can provide emotional support if you are feeling overwhelmed.

Recommended Next Steps

• Seek professional advice: Consider speaking with a psychologist, counsellor or psychotherapist with experience in addiction or behavioural issues. Your GP can provide a referral where appropriate.
• Establish financial safeguards: Where possible and lawful, protect shared finances by limiting access to joint accounts, setting spending alerts or seeking independent financial counselling.
• Encourage use of gambling controls: Suggest that the person at risk contact [email protected] to discuss self-exclusion or limits, and engage with professional gambling support services.
• Prioritise your wellbeing: Supporting someone with gambling problems can be stressful. Ensure you also access counselling or peer support and take breaks when needed.

Operator's Commitment

Jeet City, operated by Dama N.V. (registered in Curaçao under number 152125 and licensed under Antillephone N.V. licence 8048/JAZ2020-013, validated as active through 2026), is committed to promoting responsible gaming on jeetcity-aussie.com for users reached via Jeet City.

Internal Risk-Check Procedures

• Behavioural monitoring:
  • Subject to applicable laws and data-protection requirements, Jeet City may analyse gameplay patterns, including frequency and duration of sessions, deposit behaviour and repeated limit increases, to identify potential risk indicators.
  • These checks are designed to detect signs of possible loss of control, such as rapid, repeated deposits, extended continuous play or persistent chasing of losses.
• Warning messages and on-site information:
  • Responsible gaming information and reminders may be displayed on jeetcity-aussie.com, including links to this page and external support services.
  • In certain situations, pop-up messages may prompt you to review your limits, take a break or consider self-exclusion if concerning patterns are detected.
• Age and identity controls:
  • Jeet City does not permit under-age gambling. Age and identity verification checks are conducted in line with licensing and anti-money-laundering obligations.

When Support May Contact You

• Risk-based outreach:
  • If internal monitoring indicates a heightened risk of harm (for example, unusual spikes in deposits, extended high-intensity play, or repeated reversal of withdrawal requests), the support team may proactively contact you using the contact details linked to your account.
  • Contact may be made via email (for example, from [email protected]) or, where available and permitted, other communication channels.
• Purpose of contact:
  • To provide information on responsible gaming tools and options, including deposit limits, Time-Outs and self-exclusion.
  • To encourage you to review your gambling behaviour and signpost external professional support services, particularly those available in Australia.
• Possible protective actions:
  • Where strong indications of harm exist, Jeet City may, in line with its policies and legal obligations, apply or recommend stricter measures to your account (for example, reduced limits, temporary suspension or self-exclusion), even if you have not requested them.
  • Any such measures will aim to balance your contractual rights with Jeet City's duty to promote safer gambling.

Regulatory context: Jeet City operates under Curaçao jurisdiction. Australian authorities, including the Australian Communications and Media Authority (ACMA), regulate and may restrict access to certain offshore gambling websites. Information about ACMA's blocking of gambling websites is available at acma.gov.au/blocked-gambling-websites. Nothing on this page overrides any obligations or restrictions imposed by Australian law.

Updates

Responsible gaming standards, legal requirements and Jeet City's internal policies may change over time. jeetcity-aussie.com will update this Responsible Gaming page when material changes occur, such as:

• Introduction of new or amended player protection tools (for example, additional limits or self-exclusion options).
• Changes to relevant legal or regulatory frameworks affecting Jeet City's services or Australian users.
• Updates to contact information for internal support teams or external support organisations.

How you will be informed of changes:

• By updates on this page, accessible via the footer or help section of jeetcity-aussie.com.
• By on-site banners or notifications where changes are significant or time-sensitive.
• By email to the address registered to your account, where required or appropriate. Emails may be sent from official domains including jeetcity-aussie.com (for example, [email protected] or [email protected]).

Last updated: 6 November 2026

Contact & Feedback

If you have questions about responsible gaming at Jeet City, wish to adjust your limits or self-exclusion, or would like to provide feedback on these measures, you may contact the dedicated support team.

Responsible Gaming Contacts

• Email (Responsible Gaming / Support): [email protected]
• Email (General Information): [email protected]
• Website: https://jeetcity-aussie.com

While a dedicated phone number for the responsible gaming department is not specified, you may request a call-back or further contact options by writing to [email protected]. Any request to apply or extend self-exclusion, or to reduce limits, should clearly state:

• Your full name and registered email address.
• Your Jeet City username (if known).
• The specific measure you are requesting (for example, deposit limit change, Time-Out, self-exclusion with chosen period).

Feedback and Self-Control Requests

You are encouraged to contact Jeet City if you:

• Feel you are losing control of your gambling and want advice on available tools.
• Believe that existing limits or self-exclusion settings on your account are not working as intended.
• Have suggestions for improving responsible gaming features on jeetcity-aussie.com or wish to report any content accessed via Jeet City that you consider unclear or misleading in relation to gambling risks.

Where provided on the website, you may also use any embedded feedback or contact forms to submit self-control or support requests. In such forms, select the topic related to Responsible Gaming or Account Safety to ensure your message reaches the appropriate team.

Important disclaimer: The information on this page does not constitute legal, financial or clinical advice. It is provided as a general guide to responsible gaming measures available on jeetcity-aussie.com and to external support services. For personalised advice, you should consult qualified professionals such as counsellors, financial advisers or legal practitioners in Australia.